Enterprise IT Business Management with ServiceNow
What is ServiceNow ITBM?
ServiceNow ITBM is an integrated IT Business Management suite for business operations and governance for your entire enterprise. It is an integrated platform that provides you with the tools to:
- Manage ideas and demand
- Optimize resources
- Manage projects
- Track time
- Manage budget and map costs
- Get comprehensive insight
- Benefit from advanced reporting
Project Portfolio Management (PPM)
Project Portfolio Management (PPM) is a collaboration platform for Project Portfolio Management and IT development with a suite of applications. We’ll discuss these applications briefly below.
Demand Management integrated with Ideation
Comprehensive workbenches for the centralized management of strategic and operational demands in a single interface. The tools are integrated with the Ideation module that allows users to submit ideas while enabling demand managers to evaluate them before they are promoted to demands.
Project Portfolio Management
Provides comprehensive workbenches for the management of portfolios, programs, projects, tasks, resources and demands.
Resource and Time Management
Comprehensive workbenches for resource management and utilization that allows businesses to develop resource plans, request resources, monitor availability and workload. It can be linked with any task handled using the ServiceNow platform.
Application Portfolio Management (APM)
Enhanced management of the applications used in your enterprise. Features include app classification, performance metrics measurement, analytics and reporting. Along with the possibility to create road maps for your entire application portfolio, they allow you to plan and optimize the application portfolio budget and investments across the company.
This part of the suite offers a selection of tools for SCRUM or waterfall management of projects. It spans the entire lifecycle of your deployments – from development, through testing, to tracking that will successfully enhance your enterprise applications.
This part of the ServiceNow enables expense allocation, tracking and reporting. It empowers your enterprise to process expenses, match them to the features implemented in your IT and monitor their costs.
Benefits ServiceNow ITBM gives your organization
Visibility – Every stakeholder in your organization gets up-to-date information about the progress and costs, giving your company a solid foundation for making well-informed decisions.
Alignment – All your investments are aligned with the goals and objectives of your business. ServiceNow ITBM allows your organization to eliminate time and resource leakage caused by projects that don’t add value.
Acceleration – The visibility and alignment achieved with dedicated tools for IT business management means that your company can enhance and accelerate the delivery of IT across your business.
ServiceNow enables higher level analysis at an IT Business Management (ITBM) level. Using this knowledge, enterprises can begin refocusing on core areas such as profitability, reliability, agility, innovation and business growth rather than having to worry about IT services.
Meet our experts to put together an ITSM strategy and combine it with top-notch tools that will suit your business needs.